dxHARMONY™
Fully Integrated 360° Customer View
Denologix dxHARMONY™ adds on to the features and benefits realized with dxCRYSTAL™ by retrofitting the operational systems, the suppliers of the in-accurate data, with the cleansed customer information from the customer hub.
Deliverables / Benefits
A unified view of customer across sales and distribution channels
Customer retention and satisfaction
Scalability: Add new data sources without changing any code
Consistent customer experience
Compliance with customer-centric regulatory needs
Integrated operational analysis
Functionality / Features
Pre-built business solution; not just a development tool
SOA for rapid & standardized connectivity between customer hub & operational systems
Operational systems can search and synchronize the customer information hub
Robust high volume parallel processing to eliminate performance bottlenecks
Associates customer information, leaving data ownership intact where required
De-duplicate and remove inaccurate data
Adapters for integration with operational, analytical and legacy systems
Manual merge and un-merge
Standard customer information data model for the customer hub
Cross reference table for quick lookups between multiple source systems
Standard reports for customer data verification and analysis
Screens for updating customer information hub
Rule based customer record matching
Real-Time Enterprise Customer View
Denologix dxHARMONY™ customer hub allows authorized operational systems to rapidly update the customer data. The hub can also be updated directly by the customer information management screens provided. Once updated, the centralized customer information is available to all operational systems instantly.
Rapid Deployment – dxHARMONY™ comes with pre-defined rules, data Amodels and connectors to avoid custom development. This saves valuable time and resources.
Delivers immediate and incremental value – dxHARMONY™ can be implemented in phases to solve specific problems without the need for huge up-front infrastructure investment.
Competitive pricing – Since we have eliminated the need for custom development, we can keep the cost of ownership significantly low.
what clients are saying
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BI Platform Implementation and Data Migration
I have worked with Denologix for over a decade now... This vendor is amazing. I'm happy I chose Denologix and would do it again.
DIRECTOR, MANULIFE
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Forecasting Server Implementation
I would like to emphasize that Denologix provided excellent services to us while respecting our numerous constraints. They were very professional and meticulous. It was a pleasure to work with them.
MGR SAS SUPPORT, STATISTICS CANADA
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Data Analytics Regulatory Project
Their ability to understand customer needs is quite special. Denologix was very good at listening to us and coming up with solutions, which they were able to sell to our own internal clients easily. They know how to maintain the highest standard of professionalism and accountability.
Director, CIBC
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SAS Implementation and Migration
Their team is very honest. Their leaders are very transparent and open. Partnership like this, you don’t find anywhere. I met very few vendors that I could say that I trusted. This vendor is amazing. I am happy I chose Denologix and would do it again.
Sr. Manager, Aviva
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Regulatory Data Analytics Project
Terrific. Denologix has a fantastic reputation with our business in terms of being flexible. They are very rapid in acquiring new capabilities. They have established strong customer relationships and relationships with internal SAS departments. I have nothing but good things to say about them.
Vice President, SAS
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Merchandizing Intelligence and Optimization
Denologix was reliable, collaborative, efficient and communicative throughout the Adidas project. Prognos would definitely work with the Denologix team again if we have technical gaps that require senior SAS resources.
MANAGING CONSULTANT, PROGNOS INC.
